Error Code Panasonic Servo Minas A5 - A6

Protective
function
Error code No.
Causes
Measures
MainSub
*
Over-current
protection
110Voltage between P and N of converting
unit of control power supply has fallen
down and dropped below specified value.
100 V version: approx. 200 VDC (approx. 140 VAC)
200 V version: approx. 400 VDC (approx. 280 VAC)
1) Low power supply voltage. Occurrence
of momentary power failure.
2) Power capacity shortage…Due to rush
current at the main power-on, power
supply voltage has fallen down.
3) Servo driver failure (circuit failure)
Measure L1C-L2C line voltage of connector
and terminal block



1) Increase the capacity of power supply
voltage. Change the power supply.
2) Increase the power capacity.


3) Replace with new servo driver.
*
IPM error
protection
IPM
Intelligent
Power Module
120Voltage between P and N of the
converter portion of the control power
supply has exceeded the specified value
100 V version: approx. 200 VDC (approx. 140 VAC)
200 V version: approx. 400 VDC (approx. 280 VAC)
1) Power supply voltage has exceeded
the permissible input voltage. Voltage
surge due to the phase-advancing
capacitor or UPS (Uninterruptible
Power Supply) have occurred.
2) Disconnection of the regeneration
discharge resistor


3)External regeneration resistor is not
appropriate and could not absorb the
regenerative energy.
4) External regeneration discharge
resistor is not appropriate and could
not absorb the regeneration energy.
5) Failure of servo driver (failure of the
circuit)
Measure the voltage between lines of
connector (L1, L2 and L3).



1) Enter correct voltage. Remove a phase-
advancing capacitor.



2) Measure the resistance of the external
resistor connected between terminal P - B
of the driver. Replace the external resistor
if the value is ∞.
3) Change the specified regeneration
resistance value to wattage.

4) Change to the one with specified
resistance and wattage.

5) Check that Pr0.16.
Main power
supply
under-
voltage
protection
(PN)
13
0
Instantaneous power failure has occurred
between L1 and L3 for longer period than
the preset time with Pr5.09 (Main power
off detecting time) while Pr5.08 (LV trip
selection at the main power-off) is set
to 1. Or the voltage between P and N of
the converter portion of the main power
supply has fallen below the specified
value during Servo-ON.
100 V version: approx. 80 VDC (approx. 55 VAC)
200 V version: approx. 110 VDC (approx. 75 VAC)
1) Power supply voltage is low.
Instantaneous power failure has
occurred

2) Instantaneous power failure has
occurred.

3) Lack of power capacity...Power supply
voltage has fallen down due to inrush
current at the main power-on.

4) Phase lack...3-phase input driver has
been operated with single phase input.

5) Failure of servo driver (failure of the circuit)
Measure the voltage between lines of
connector (L1, L2 and L3).



1) Increase the power capacity. Change the
power supply. Remove the causes of the
shutdown of the magnetic contactor or the
main power supply, then re-enter the power.
2) Set up the longer time to Pr5.09 (Main
power off detecting time). Set up each
phase of the power correctly.
3) Increase the power capacity. For the capacity,
refer to P.2-10, "Driver and List of Applicable
Peripheral Equipments" of Preparation.

4) Connect each phase of the power supply
(L1, L2 and L3) correctly. For single phase,
100 V and 200 V driver, use L1 and L3.
5) Replace the driver with a new one.
Main power
supply
under-
voltage
protection
(AC)
1
*
Over-current
protection
14
0
Current through the converter portion has
exceeded the specified value.
1) Failure of servo driver (failure of the
circuit, IGBT or other components)

2) Short of the motor wire (U, V and W)


3) Earth fault of the motor wire


4) Burnout of the motor


5) Poor contact of the motor wire.

6) Welding of contact of dynamic braking
relay due to frequent servo ON/OFF
operations.

7) Timing of pulse input is same as or
earlier than Servo-ON.

8) Blowout of thermal fuse due to
overheating dynamic brake circuit.
(Only F and G frames)

9) Power Modulef overheat protection
1) Turn to Servo-ON, while disconnecting the
motor. If error occurs immediately, replace
with a new driver.
2) Check that the motor wire (U, V and W) is
not shorted, and check the branched out
wire out of the connector. Make a correct
wiring connection.
3) Measure the insulation resistance between
motor wires, U, V and W and earth wire. In
case of poor insulation, replace the motor.
4) Check the balance of resister between
each motor line, and if unbalance is found,
replace the motor.
5) Check the loose connectors. If they are, or
pulled out, fix them securely.
6) Replace the servo driver. Do not use
Servo-ON/Servo-OFF as a means of
staring/stopping the operation.

7) Enter the pulses 100 ms or longer after
Servo-ON.

8) Replace the driver.



9)Increase capacity of servo driver and motor.
Set up longer acceleration/deceleration
time.Reduce the load.
*
IPM error
protection
IPM
Intelligent
Power Module
1
*
Over-heat
protection
15
0Temperature of the heat sink or power
device has been risen over the specified
temperature.
1) Ambient temperature has risen over
the specified temperature.
2) Over-load
1) Improve the ambient temperature and
cooling condition.
2) Increase the capacity of the driver
and motor. Set up longer acceleration/
deceleration time. Lower the load.
*
Over-heat
protection
1When encoder overheating prtection
detection is valid by the setting value
of bit 11 Pr6.10,(Invaild initial set value)
The temperature of encoder has
exceeded an encoder overheat abnormal
level.
1) The ambient temperature of
servomotor is high.
2) Overload
1) Improve the ambient temperature of
servomotor and the cooling condition.
2) Increase capacity of servo driver and
motor.Set up longer acceleration/
deceleration time.Reduce the load..
Over-load
protection
16
0
Torque command value has exceeded
the over-load level set with Pr5.12
(Setup of over-load level) and resulted in
overload protection according to the time
characteristics (described later)


1) Load was heavy and actual torque has
exceeded the rated torque and kept
running for a long time.
2) Oscillation and hunching action due to
poor adjustment.
Motor vibration, abnormal noise.
Inertia ratio (Pr0.04) setup error.
3) Miswiring, disconnection of the motor.

4) Machine has collided or the load has
gotten heavy. Machine has been
distorted.
5) Electromagnetic brake has been kept
engaged.
6) While wiring multiple axes, miswiring
has occurred by connecting the motor
cable to other axis.
Check that the torque (current) does not
oscillates nor fluctuate up an down very
much on the analog outoput and via
communication. Check the over-load alarm
display and load factor with the analog
outoput and via communication..

1) Increase the capacity of the driver
and motor. Set up longer acceleration/
deceleration time. Lower the load.
2) Make a re-adjustment.



3) Make a wiring as per the wiring diagram.
Replace the cables.
4) Remove the cause of distortion. Lower the
load.

5) Measure the voltage between brake
terminals. Release the brake

6) Make a correct wiring by matching the
correct motor and encoder wires.
Torque
saturation
anomaly
protection
1Torque saturation has continued for the
time set in Pr6.57 Torque saturation error
protection detect time.
• Check operation of the driver.
• Refer to Measures described for Err16.0.
*
Over-
regeneration
load
protection"
18
0
Regenerative energy has exceeded the
capacity of regenerative resistor.




1) Due to the regenerative energy during
deceleration caused by a large load
inertia, converter voltage has risen,
and the voltage is risen further due to
the lack of capacity of absorbing this
energy of the regeneration discharge
resistor.

2) Regenerative energy has not been
absorbed in the specified time due to a
high motor rotational speed.



3) Active limit of the external regenerative
resistor has been limited to 10 % duty.
Check the load factor of the regenerative
resistor from the front panel or via communi-
cation.
Do not use in the continuous regenerative
brake application.

1) Check the running pattern (velocity
monitor). Check the load factor of the
regenerative resistor and over-regeneration
warning display. Increase the capacity
of the driver and the motor, and loosen
the deceleration time. Use the external
regenerative resistor.

2) Check the running pattern (speed monitor).
Check the load factor of the regenerative
resistor. Increase the capacity of the driver
and the motor, and loosen the deceleration
time. Lower the motor rotational speed.
Use an external regenerative resistor.
3) Set up Pr0.16 to 2.
Caution ⟶ Install an external protection such as thermal fuse without fail when
you set up Pr0.16 to 2. Otherwise, regenerative resistor loses the
protection and it may be heated up extremely and may burn out.
*
Regenerative
transistor
error
protection
1Regenerative driver transistor on the
servo driver is defective.
Replace the driver.
*
Encoder
communication
disconnection
error
protection
21
0Communication between the encoder
and the driver has been interrupted
in certain times, and disconnection
detecting function has been triggered.
Make a wiring connection of the encoder as
per the wiring diagram. Correct the miswiring
of the connector pins.
*
Encoder
communication
error
protection
1Communication error has occurred in
data from the encoder. Mainly data
error due to noise. Encoder cables are
connected, but communication data has
some errors.
• Secure the power supply for the encoder
of DC4.90 V to 5.25 V)...pay an attention
especially when the encoder cables are
long.
• Separate the encoder cable and the motor
cable if they are bound together.
• Connect the shield to FG.
*
Encoder
communication
data error
protection
230Data communication between the
encoder is normal, but contents of data
are not correct.
Mainly data error due to noise. Encoder
cables are connected, but communication
data has some errors.
Position
deviation
excess
protection
24
0Deviation pulses have exceeded the
setup of Pr0.14.
1) The motor movement has not followed
the command.


2) Setup value of Pr0.14 (Position
deviation excess setup) is small.
1) Check that the motor follows to the position
command pulses. Check that the output
toque has not saturated in torque monitor.
Make a gain adjustment. Set up maximum
value to Pr0.13 and Pr5.22. Make a
encoder wiring as per the wiring diagram.
Set up the longer acceleration/deceleration
time. Lower the load and speed.
2) Set up a larger value to Pr0.14.
Speed
deviation
excess
protection
1The difference between the internal
positional command speed and actual
speed (speed deviation) exceeds the
setup vale of Pr6.02.
Note) If the internal positional command
speed is forcibly set to 0 due to
instantaneous stop caused by the
command pulse inhibit input (INH) or
CW/CCW over-travel inhibit input, the
speed deviation rapidly increases at this
moment. Pr6.02 setup value should have
sufficient margin because the speed
deviation also largely increases on the
rising edge of the internal positional
command speed.
• Increase the setup value of Pr6.02.
• Lengthen the acceleration/deceleration
time of internal positional command speed,
or improve the follow-up characteristic by
adjusting the gain.
• Disable the excess speed deviation
detection (Pr6.02 = 0).
*
Hybrid
deviation
excess error
protection
250• Position of load by the external scale
and position of the motor by the
encoder slips larger than the setup
pulses with Pr3.28 (Setup of hybrid
deviation excess) at full-closed control.







• During full closed control, numerator
of command division/multiplication is
changed or switched over.
• Check the connection between the motor
and the load.
• Check the connection between the external
scale and the driver.
• Check that the variation of the motor
position (encoder feedback value) and
the load position (external scale feedback
value) is the same sign when you move the
load.
• Check that the numerator and denominator
of the external scale division (Pr3.24 and
3.25) and reversal of external scale direction
(Pr3.26) are correctly set.
• Do not change command division/
multiplication during full closed control.
Over-speed
protection
26
0The motor rotational speed has exceeded
the setup value of Pr5.13.
• Do not give an excessive speed command.
• Check the command pulse input frequency
and division/multiplication ratio.
• Make a gain adjustment when an overshoot
has occurred due to a poor gain adjustment.
• Make a wiring connection of the encoder as
per the wiring diagram.
2nd Over-
speed
protection
1The motor rotational speed has exceeded
the setup value of Pr6.15.
Command
pulse input
frequency
error
protection
27
0The frequency of command pulse input is
more than 1.2 times the setting in Pr5.32.
Check the command pulse input for
frequency.
Absolute
clear
abnormal
protection
1Absolute encode multi-rotation clear has
been executed when a block operation
was enabled (Pr 6.28 is non 0).
Confirm whether absolute encode multi rotation
clear has when a block operation
was enabled.(Note) This is a safety measure
and is not an abnormality.
Command
pulse
multiplier
error
protection
2Division and multiplication ratio which are
set up with the command pulse counts
per single turn and the1st and the 4th
numerator/denominator of the electronic
gear are not appropriate.
The command pulses per 0.167 ms
multiplied by the command division and
multiplication ratio exceeds 3000 Mpps.
The command pulse input fluctuates.
Noises mixed with the command pulse
input cause counting error.
• Set the command division and multiplication
ratio to a value as small as possible e.g.
between 1/1000 and 1000.
• Check the setup value of electronic gear.
• If possible, use the line driver I/F.
• Set Pr5.32 (setting of max. command pulse
input) to a value less than 1000 and enable
digital filter.
Limit of
pulse replay
protection
280The output frequency of pulse
regeneration has exceeded the limit.
• Check the setup values of Pr0.11 and 5.03.
• To disable the detection, set Pr5.33 to 0.
Deviation
counter
overflow
protection
29
0
Position deviation value of the encoder
pulse standard has exceeded 2
³⁰-1
(1073741823).
• Check that the motor follows the position
command.
• Check that the output toque has not
saturated on torque monitor.
• Make a gain adjustment.
• Maximize Pr0.13 “The 1st torque limit setup”
and Pr5.22 “The 2nd torque limit setup”.
• Make a connection of the encoder as
described in the wiring diagram.
Counter
overflow
error
protection 1
0The value of absolute encoder (absolute
external scale) position [pulse units]
/ electronic gear ratio has exceeded
±2³¹(2147483648), in position information
initialization process after closing control
power supply under absolute mode when
block operations is valid
• Confirm the operating range of absolute
encoder (absolute external scale) position
and review the electronic gear ratio.
Counter
overflow
error
protection 2
2Value of positioning deviation has
exceeded±2³⁰-1(1073741823) in pulse
units. Or the value ofpositioning deviation
has exceeded ±2³⁰ (1073741824) in
command units.
• Confirm that motor rotates in accordance
with the positioning command.
• Confirm that output torque has not saturated
by the torque monitor.
• Adjust gain.
• Set Pr.0.13 “1st torque limit setting” and
Pr5.22 “2ndtorque limit setting” to maximum.
• Connect encoder connection wiring as per
the wiring diagram.
*
Safety
function
error
protection
31
0
Safety function has detected an error.
In case of the repeated occurrence, because
failure is possible, replace the servo driver.
Return to a dealer for investigation (repair).
2
*
I/F overlap
allocation
error 1
protection
33
0Input signals (SI1, SI2, SI3, SI4, SI5) are
assigned with two functions.
• Set the command division and multiplication
ratio to a value as small as possible e.g.
between 1/1000 and 1000.
• Check the setup value of electronic gear.
• If possible, use the line driver I/F.
• Set Pr5.32 (setting of max. command pulse
input) to a value less than 1000 and enable
digital filter.
*
I/F overlap
allocation
error 2
protection
1Input signals (SI1, SI2, SI3, SI4, SI5) are
assigned with two functions.
Allocate correct function to each connector
pin.
*
I/F overlap
allocation
error 2
protection
2Input signals (SI1, SI2, SI3, SI4, SI5) are
assigned with undefined number.
*
I/F input
function
number error 2
3Input signals (SI6, SI7, SI8, SI9, SI10)
are assigned with undefined number.
Allocate correct function to each connector
pin.
*
I/F output
function
number error 1
4Output signals (SO1, SO2, SO3) are
assigned with undefined number.
*
I/F output
function
number error 2
5Output signals (SO4, SO5, SO6) are
assigned with undefined number.
*
Counter clear
allocation
error
6Counter clear function is assigned to a
signal number other than SI7.
*
Command
pulse
inhibition input
allocation error
7Command pulse inhibit input function is
assigned to a signal number other than
SI10.
Motor
working range
setup error
protection
340The motor has exceeded the motor
working range set to Pr5.14 “Allowable
motor operating range setting” against
the position command input range.

1) Gain is not appropriate.


2) Pr5.14 setup value is low.





1) Check the gain (balance between position
loop gain and speed loop gain) and inertia
ratio.
2) Increase the setup value of Pr5.14. Or,
Set Pr5.14 to 0 to disable the protective
function.
*
EEPROM
parameter
error
protection
36
0
Data in parameter storage area has been
damaged when reading the data from
EEPROM at power-on.
• Set up all parameters again.
• If the error persists, replace the driver (it may be a failure.) Return the product to the
dealer or manufacturer.
1
*
EEPROM
check code
error
protection
37
0
Data for writing confirmation to EEPROM
has been damaged when reading the
data from EEPROM at power-on.
Replace the driver. (it may be a failure).
Return the product to a dealer or
manufacturer.
1
2
*
Drive
prohibition
input
protection
380Both positive and negative direction drive
prohibition inputs (POT and NOT) have
been turned ON at Pr5.04 “Over-travel
inhibition input setting” =0.
Either positive direction drive prohibition
input or negative direction drive
prohibition input has been turned ON at
Pr5.04=2.
• Check that there is no error in the switches,
wires and power supply connected to the
positive direction/negative direction drive
prohibition input. Check particularly that
start-up of the power supply for the control
signal (DC12 to 24 V) is not slow.
Analog
input 1 (AI1)
excess
protection
39
0The voltage more than the value set
in Pr4.24 “Analog input 1 (AI1) excess
setup” has been applied to analog input
1.
• Correctly set Pr4.24 “Analog input 1 (AI1)
excess setup.”
Check the connection of I/F connector.
• Set Pr4.24 to 0 and disable the protective
function.
Analog
input 1 (AI1)
excess
protection
1The voltage more than the value set
in Pr4.27 “Analog input 2 (AI2) excess
setup” has been applied to analog input
2.
• Correctly set Pr4.24 “Analog input 1 (AI1)
excess setup.”
Check the connection of I/F connector.
• Set Pr4.24 to 0 and disable the protective
function.
Analog
input 3 (AI3)
excess
protection
2The voltage more than the value set
in Pr4.27 “Analog input 2 (AI2) excess
setup” has been applied to analog input
2.
• Correctly set Pr4.24 “Analog input 1 (AI1)
excess setup.”Clear the absolute encoder
first to excute the alarm clear.
Check the connection of I/F connector.
• Set Pr4.24 to 0 and disable the protective
function.
Absolute
system
down error
protection
40
0
The power supplies and battery powers
to absolute encoder were shut down, and
the built-in capacitor voltage dropped
below specified value.
After connecting the power supply for the
battery, clear the absolute encoder.
• If you use the incremental system
Pr 0.15 "sets the absolute encoder " is set
to 1.
Caution ⟶ Once this error occurs, the alarm cannot be cleared until the absolute
encoder is reset.
*
Absolute
counter
over error
protection
410Multi-turn counter of the absolute
encoder has exceeded the specified
value.
• Set Pr0.15 to 2 to ignore the multi-turn
counter over.
• Limit the travel from the machine origin
within 32767 revolutions.
Absolute
over-speed
error
protection
42
0
When using absolute encoder
1) During a power failure, when only
battery power is supplied, the motor
rotational speed has exceeded the
specified value.
2) During normal operation, for some
reason, the power of encoder has been
shut down, and the rotational speed has
exceeded the specified value.

1) Check the driving from outside in a power
outage and the rotational speed at the time,
and operate to make it below specified
value.

2) Because the mode was switched to a
power failure mode during normal activity
• Check the encoder-side power supply
voltage (5 V±5 %).
• Check the connection of connector CN2.
The alarm cannot be cleared until the
absolute encoder is reset.
• If you use the incremental system
Pr 0.15 "sets the absolute encoder " is set
to 1.
Caution ⟶ Once this error occurs, the alarm cannot be cleared until the absolute
encoder is reset.
*
Encoder
initialization
error
protection *1
430An error has been detected at
initialization time of serial incremental
encoder.
Replace the motor.
*
Absolute single
turn counter
error protection/
incremental
single turn
counter error
protection *1
440Absolute encoder has detected a single
turn counter error.
Serial incremental encoder has detected
an error in the incremental counter value
of single turn counter.
(between z-phase signals)
Replace the motor.
*
Absolute
multi-turn
counter error
protection/
incremental
counter error
protection *1
450Absolute encoder has detected a multiturn counter error.
Serial incremental encoder has detected
an error in the incremental counter
values between CS signals.
Replace the motor.
• If you use the incremental system
Pr 0.15 "sets the absolute encoder " is set
to 1.
*
Absolute
status error
protection *1
470When power is turned on, absolute
encoder has been rotated at the specified
value or above.
Arrange so as the motor does not run at
power-on.
Incremental
encoder Z
phase error
protection
480Missing pulse of Z-phase of serial
incremental encoder has been detected.
Failure of encoder.
Replace the motor.
Incremental
Encoder CS
signal error
protection
490CS signal logic error of serial incremental
encoder has been detected.
Failure of encoder.
Replace the motor.
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